Questions & answers

The Peacock Letters is a snail mail adventure series for kids ages 5–11. Every two weeks, your child receives a real letter in the mail, addressed just to them, from siblings Veer and Maya as they take their first trip to India. What starts as a summer vacation turns into a quest, and your child follows along one letter at a time across 24 letters.

Each envelope contains the letter itself, plus any extras like activities or keepsakes.

Kids ages 5 to 11 who love stories, maps, and mail. The letters are written for kids to read on their own, and younger readers can always share them with a grown-up. No connection to India needed, just curiosity.

No. Veer and Maya's journey isn't tied to the calendar or to particular holidays, so you can start anytime and the story still makes sense.

Monthly is $20 per month. Prepaid covers all 24 letters in one payment of $192, which saves $48. Each extra child at the same address adds $8 a month on Monthly or $76.80 on Prepaid. Prepaid ships free; Monthly shipping is $0.99 a month.

Choose Monthly or Prepaid on the product page and how many kids the letters are for. You'll add each child's name before checkout, then enter their mailing address as the shipping address. That's it.

Order as usual, but enter the child's name and address for shipping and your own details for billing. Every letter goes straight to them. For something to hand over right away, download a free gift announcement.

No. We never include prices, invoices, or receipts in the mail.

Yes. One subscription covers up to 4 kids at the same address. Just choose how many kids when you pick your plan. They'll receive one envelope and letter, addressed to all of them, with a set of goodies for each child, so no one has to share (or squabble over!) the stickers.

Kids at different addresses need separate orders, one for each address.

Email support@thepeacockletters.com with your order number, the child's name, and the change you'd like. We'll take care of it before the next mailing if we can.

Launch orders ship together in time for Diwali. After that, orders placed by Wednesday at 11:59 PM Eastern ship that Friday. The product page shows the exact date your first letter mails.

A new letter mails every other Friday. We choose the day it leaves us, not the day the mail carrier brings it, so allow 2–7 business days in transit.

Standard letters travel by First-Class Mail without tracking, like any letter from a friend. If you'd like tracking, choose Express shipping ($4.99) at checkout for your first letter.

Anywhere in the US, including PO boxes and military addresses. We can't ship to US territories or other countries yet. Prepaid ships free, and Monthly shipping is $0.99 a month.

Email us at least 5 days before the next mailing date, and the rest of the letters will go to the new address. Changing your address with the post office doesn't update it with us.

If a letter hasn't arrived within 30 days of its expected date, let us know and we'll send a replacement at no cost.

Monthly is billed when you order and then each month until you cancel. It continues after the first journey, with Veer and Maya's next adventure. Prepaid is one payment, when you order, for all 24 letters of the first journey. It never renews.

Prepaid ends there and never renews. Monthly continues with Veer and Maya's next adventure until you cancel. You can cancel anytime from your account.

Cancel anytime from your account, or email support@thepeacockletters.com. You won't be charged again after you cancel.

Sign in to your account, open your subscription, and update your payment method there. If you get stuck, email support@thepeacockletters.com and we'll help.

It's a keepsake folio that keeps your child's Peacock Letters safe as the adventure unfolds. It's made from faux leather, because no animals are harmed in the making of The Peacock Letters! It holds all 24 letters once they're taken out of their envelopes, so your child can read Veer and Maya's journey again from start to finish.

The letter holder is a $20 add-on. Order it with your first subscription and your child's first letter will arrive already tucked inside, so their collection starts on day one!

It ships with your first letter, with the letter already tucked inside.

Yes. If you're not happy, email us within 30 days of your first letter's arrival and we'll refund you in full. You don't need to send anything back.

After the 30-day window, Prepaid plans aren't refundable. Monthly plans can be canceled anytime and you won't be charged again, but earlier charges aren't refunded. See our refund policy for details.

If the letter holder isn't the right fit, you can return it within 30 days of purchase. It must be unused and in its original packaging. Removing your child's first letter does not count as use. 

To start a return, email us at support@thepeacockletters.com with your order number, and we'll send you instructions. 

Once we receive the holder, we'll inspect it. Refunds depend on its condition when it arrives, so items that show wear, damage, or missing packaging may get a partial refund or none at all. Return shipping costs are the customer's responsibility.